Terms & Conditions
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Terms & Conditions

DO NOT BE LATE! Please ensure you arrive in plenty of time for your class. If you miss the warm up you will not be able to take part and your class will not be refunded. Safety first guys, we warm up for a reason!
Cancellations While every effort will be made to ensure classes go ahead as planned, cancellations may occur. Acrobility reserve the right to cancel or revise classes as necessary. In the event that your lesson is cancelled, you will be notified at the earliest opportunity and offered a refund or class transfer.

Private Sessions

  • Private lessons are booked on a two instructors basis due to the nature of acrobalance.
  • One instructor will be spotting and one will be the base or flyer depending on which you choose to learn. We encourage learning both flying and basing but this will be your choice.
  • Two, three or four students per session can also be requested, please contact for further information.
  • A session will be 60 minutes with a sufficient warm up and cool down included.
  • Date must be pre-arranged with the instructor at the time of booking.
  • If you miss/cancel a class the class will be forfeited.
  • If, for any reason your instructor has to cancel a class, alternative dates will be offered.
  • 48 hours notice is required for a full refund. Beyond this the full amount will be forfeited and no alternatives will be made.
Everything Else
  • Students must be aged 18 or above at time of booking.
  • Students participate at their own risk and are liable for their own actions and their actions around others. You will be required to sign a disclaimer before your first class. Refusal to sign this will result in the forfeit of your class/course at Acrobility. Students are responsible for keeping Acrobility up to date with their medical conditions. Any injuries/surgery/new medical conditions etc must be disclosed to your instructor before your class. Please consult your GP if you are unsure if you are suitable to take part.
  • Acrobility reserve the right to refuse a student entry to a class if they believe they are medically unsuitable or are under the influence of alcohol/drugs. The instructors decision is final and in this case no refunds will be given.
  • Pregnant women are not able to take part without consent from the instructor AND their GP. Please contact us for more information.
  • Abuse towards instructors/other students will not be tolerated under any circumstances.
  • Any student who ignores the health & safety advice of the instructor, or who is acting in an inappropriate manner, may be removed from the class and refused entry into any further classes. No refunds will be given in this case.
  • No alcohol is permitted on site.
  • Students must ensure they are suitably dressed for the class. No jewellery allowed.
  • Acrobility takes no responsibility for students lost/stolen or damaged personal items whilst they are at the venue.
  • Students agree to be occasionally photographed for marketing purposes and may be used on the Acrobility website, in publications or social media. Should you not wish for any photographic images of you to be used in this way you should express this in writing to Acrobility.
  • Any material or information given to students for their personal use by Acrobility may not, under any circumstances attempt to replicate, make available, transmit, reproduce, sell, disseminate, license, distribute, publish, broadcast or otherwise circulate the products of Acrobility.
  • The timetable is subject to change at any given time. Students will be notified via email/Acrobility facebook page
Booking Terms & Conditions
  • Advanced payment must be made to reserve your space in the class. This can only be booked through the online booking system.
  • All classes are booked on a first come - first served basis as spaces are limited.
  • Classes are non-transferable.
  • Classes can only be booked through the online booking system.
  • ALL classes must be cancelled by you through the booking system before 24 hours of the class start time or they will be forfeited and NOT refunded.
  • If you are within 24 hours and you are able to inform us we can free the space for a member on the waitlist. You will NOT be refunded. Contact us at info@acrobility.co.uk or Acrobility Facebook page messenger.

Bulk Class Packs

  • This class pack will entitle the purchaser to a partial or complete discount on event(s)/class(es) offered by the business.
  • Some classes/events may be excluded from this class pack.
  • This class pack cannot be refunded. Unless otherwise noted, this class pack is non-transferable.
  • Classes are booked on a 'first come - first served' basis. We suggest that you book all classes in advance when you purchase this pack.
  • You do not have to book your classes immediately, although classes do fill up quickly.
  • You can book classes up to the time limit of the pack.
  • You can always change them during the term so long as you do so 24 hours before the start of the class.
  • If you want to cancel a class and are not within 24 hours of the class starting, you will get the cancelled class added back into your pack.
  • Within 24 hours of the start of the class, the system will deny your cancellation request and your pack class will be forfeited.
  • You are responsible for amending and cancelling your classes from your account.
Last update : 19/12/2017

© 2018 Acrobility, Meanwhile House, Curran Embankment, Cardiff, Wales, CF10 5DY